archived-teslamate/.github/ISSUE_TEMPLATE/bug_report.yml

name: Bug Report
description: File a bug report
labels: []
assignees: []
body:
  - type: checkboxes
    attributes:
      label: Is there an existing issue for this?
      description: |
        Thank you for helping us make TeslaMate better, by reporting a bug you have found. This issue may already be reported.
        Please search to see if an issue already exists for the bug you encountered:

        - [Issues](https://github.com/teslamate-org/teslamate/issues?q=)
        - [Discussions](https://github.com/teslamate-org/teslamate/discussions)

      options:
        - label: I have checked the existing issues and discussions, and I can confirm that there are no duplicates.
          required: true

  - type: markdown
    attributes:
      value: |
        Thanks for taking the time to fill out this bug report! Please provide as much info as possible.

  - type: textarea
    id: current-behavior
    attributes:
      label: What happened?
      description: A concise description of what you're experiencing.
    validations:
      required: true

  - type: textarea
    id: expected-behavior
    attributes:
      label: Expected Behavior
      description: A concise description of what you expected to happen.
    validations:
      required: false

  - type: dropdown
    id: can_repro
    attributes:
      label: Can the issue reliably be reproduced?
      options:
        - "Yes"
        - "No"
    validations:
      required: true

  - type: textarea
    attributes:
      label: Steps To Reproduce the issue
      description: Explain how the maintainers can reproduce the issue.
      placeholder: |
        1. Go to '...'
        2. Click on '....'
        3. Scroll down to '....'
        4. See error
    validations:
      required: false

  - type: textarea
    id: logs
    attributes:
      label: Relevant log output
      description: |
        Please copy and paste any relevant log output of the TeslaMate Docker container or application. This will be automatically formatted into code, so no need for backticks.

        To retrieve the TeslaMate Docker container logs, run `docker compose logs teslamate`.
      placeholder: |
        2021-09-22 23:20:54.226 [info] Starting logger for 'Tesla'
        2021-09-22 23:20:54.251 [info] MQTT connection has been established
        2021-09-22 23:20:54.334 car_id=1 [info] Start / :asleep
        2021-09-22 23:20:56.721 [info] GET /
      render: shell
    validations:
      required: true

  - type: textarea
    attributes:
      label: Screenshots
      description: If applicable, add screenshots to help explain the problem.
      placeholder: Upload screenshot files here by dragging & dropping
    validations:
      required: false

  - type: textarea
    attributes:
      label: Additional data
      description: |
        If applicable, add an export of the data for the given period.

        For example, to export charge data after January 1, 2020:

        ```bash
        $ docker compose exec database psql teslamate teslamate -c \
           "COPY (select * from charges where date > '2020-01-01') TO STDOUT WITH CSV HEADER" > charges.csv

        $ docker compose exec database psql teslamate teslamate -c \
           "COPY (select * from charging_processes where start_date > '2020-01-01') TO STDOUT WITH CSV HEADER" > charging_processes.csv
        ```

        To export drive data after January 1, 2020:

        ```bash
        $ docker compose exec database psql teslamate teslamate -c \
           "COPY (select id, car_id, drive_id, date, elevation, speed, power, odometer, ideal_battery_range_km, est_battery_range_km, rated_battery_range_km, battery_level, usable_battery_level, battery_heater_no_power, battery_heater_on, battery_heater, inside_temp, outside_temp, fan_status, driver_temp_setting, passenger_temp_setting, is_climate_on, is_rear_defroster_on, is_front_defroster_on from positions where date > '2020-01-20') TO STDOUT WITH CSV HEADER" > positions.csv

        $ docker compose exec database psql teslamate teslamate -c \
           "COPY (select * from drives where start_date > '2020-01-01') TO STDOUT WITH CSV HEADER" > drives.csv
        ```
      placeholder: Upload exported data here by dragging & dropping
    validations:
      required: false

  - type: dropdown
    id: installation
    attributes:
      label: Type of installation
      options:
        - Docker (https://docs.teslamate.org/docs/installation/docker/)
        - NixOS (https://docs.teslamate.org/docs/installation/nixos)
        - Manual (no support)
        - Unraid (no support, if not using docker compose)
        - Other (no support)
    validations:
      required: true

  - type: input
    id: version
    attributes:
      label: Version
      description: What version of TeslaMate are you running?
      placeholder: v1.33.0
    validations:
      required: true

  - type: input
    id: postgresql_version
    attributes:
      label: PostgreSQL version
      description: What version of PostgreSQL are you running? (see Database information dashboard -> PostgreSQL Version (upper right on desktop) or database -> image section in your `docker-compose.yml`)
      placeholder: v17.3

  - type: checkboxes
    attributes:
      label: Are you running latest major supported PostgreSQL version?
      description: |
        Please ensure you are running the latest major supported PostgreSQL version by comparing your installation with the [installation docs](https://docs.teslamate.org/docs/installation/docker/).

        If not, please first do a backup and follow [Upgrading PostgreSQL to a new major version](https://docs.teslamate.org/docs/maintenance/upgrading_postgres)

      options:
        - label: I run the latest major supported PostgreSQL version
    validations:
      required: true

  - type: dropdown
    id: reverse_proxy
    attributes:
      label: Are you using a reverse Proxy for TeslaMate?
      options:
        - "No"
        - "Yes (specify in next field)"
    validations:
      required: true

  - type: textarea
    id: reverse_proxy_details
    attributes:
      label: Details about your reverse Proxy if applicable
      description: If you use a reverse Proxy, please provide details about your setup
    validations:
      required: false